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The online casino is home to a point-based, multi-level rewards program. Through this program, players can earn points for real money play. They can later redeem these points for real money. These points are also used to assign VIP levels. The online casino then rewards players based on the VIP level achieved.
True Blue Casino is one of the newest online casinos in the industry. Developed exclusively for Australian players, the online casino has a colour scheme featuring multiple shades of blue. The operator’s aim is to give players the truly Australian gaming experience.
The online casino operates on the Real Time Gaming (RTG) software platform. So it is associated with two major bodies—the Central Dispute System (CDS) and the Players Rewards Card (PRC). The CDS is an independent arbitrator, which impartially and quickly settles players’ unresolved issues with RTG online casinos.
If players are not happy with True Blue Casino’s customer support service, they can carry their issues to the CDS. The PRC is a credit card program that gives players of participating online casinos the opportunity to make quick, secure, and instant deposits.
True Blue Casino maintains a safe, secure, fair, and transparent gaming environment by implementing the best security technologies. Through a sound responsible gambling policy, it encourages its customers to gamble within their bankroll limits and use Internet filtering services to protect their minors from online gambling sites. Players need to be at least 21 years of age to play for real money at the online casino.
True Blue Casino operates on the Real Time Gaming (RTG) software platform. The special features of this software platform include two options to play plus mobile compatibility.
The following are the two ways to play at True Blue Casino:
Download Casino – To play at the download casino, players have to first download and install the casino gaming software client by clicking on the Download button. When players successfully install the software client, they will see a shortcut to the online casino on the desktop. Players have to click on this shortcut to gain access to the online casino.
However, players have to use the same computer on which they had downloaded the software client whenever they want to access the online casino. They cannot use any other computer. The download option is, therefore, not ideal for players who don’t have their own computers or are always on the move.
Players who want to access the full suite of RTG online casino games must play on the download casino as all the games are not available at the instant play and mobile casinos.
Instant Play Casino – Alternatively, players can play on the browser without having to download any app or casino gaming software. To get started, they have to register a new player account. The registration procedure takes only 45 seconds. They can now use their username and password to access their True Blue Casino gaming accounts on any computer or mobile device of their choice.
Most players prefer the instant play casino as it supports play on mobile devices. Moreover, they don’t have to rely on one computer whenever they want to access the online casino. As long as they have a registered account, they can access it on any device of their choice.
Players can play the games at True Blue Casino in the fun or real play mode. If they play for fun, they will not win any real money prizes, but they can learn the game rules and strategies without risking their hard-earned cash. To win real cash, players have to wager real money on the games. They can easily move between the real money and fun play modes of an online casino game.
Players shouldn’t find it difficult to find the online casino games at True Blue Casino. The online casino displays its portfolio right on its homepage. If players click on the “Casino Games” link, they can view more details of the games.
The online casino games at True Blue Casino are arranged in the following categories:
Since True Blue Casino has partnered with Real Time Gaming (RTG), it offers over 200 RTG online slots, table & card games, and video poker games.
True Blue Casino offers a wide range of online slots. Players can choose from the simple three-reel slots, the Real Series of Slots with their randomly activated multi-level progressive jackpots, jackpot games, and bonus slots. The slots are based on almost every theme imaginable—sports, pirates, space, tycoons, oceans, vehicles, celebrities, and others. Some of the hottest slots in the portfolio are Cleopatra’s Gold, Aztec’s Millions, Aladdin’s Wishes, Achilles, Sweet 16, Bigshot, and Basketbull.
Table Games – The library includes several variants of roulette, blackjack, poker, and baccarat. Players can choose from titles such as 5 Diamond Blackjack, Baccarat, European Blackjack, Caribbean Stud Poker, Caribbean Hold’em Poker, and Blackjack Perfect Pairs.
Video Poker – The video poker variants at True Blue Casino are available in the single as well as multi-handed versions. Players can play up to 100 hands at a time, winning up to 4000 coins for the Royal Flush. Players can choose from video poker games such as Texas Hold’em, Sevens Wild, Joker Poker, Deuces Wild, and Tricard Poker.
Other Games – These are games that do not fit into any other category. Players can choose from titles such as Bank On It, Diamond Mine, Bonkers, Lucky Lightnin, and High Rollers.
True Blue Casino operates on a software platform that is compatible with a wide range of mobile devices, including iOS and Android smartphones and tablets. Since the software platform is based on HTML5 technology, it requires no download. Players can load the games right on their browser and play them for fun or real money.
The mobile casino is just as good as the desktop casino. Players can not only play the best RTG games for fun or real money, but also make deposits and withdrawals, claim bonus offers, participate in promotions, and become VIP members.
True Blue Mobile Casino is home to a number of HTML5 games, which can be loaded right on the mobile device browser. These games are capable of adapting to any screen, device, operating system, or browser without creating any change in the quality of game graphics, animations, audio effects, and game play. HTML5 games require no download as they can be played for fun or real money on one’s mobile device browser.
The following is a simple guide to getting started at True Blue Mobile Casino:
True Blue Casino has designed a VIP Program to express its gratitude to players who sign up and play for real money on its website. The online casino rewards its VIP players with cashback bonuses, opportunities to earn more loyalty points, and plenty of special offers.
The VIP Program is a multi-tiered and point-based system. Players have to earn loyalty points through real money play. They can later exchange these points for real money. The online casino also assigns them a VIP tier based on the number of points they have earned.
As a VIP member at True Blue Casino, players can earn the following benefits:
Players can enjoy two different types of jackpot games at True Blue Casino. The online casino is home to the Real Series of Slots, which have randomly activated multi-level jackpots. Players don’t have to hit any winning combination to win these jackpots as they can get activated at random at the end of every paid spin of the reels.
The online casino also offers standalone jackpots such as Jackpot Cleopatra’s Coins, Aztecs Millions, and Jackpot Piñatas. Sometimes, these jackpots can become worth as much as $1,000,000. And some games have multiple jackpots. For example, Spirit of the Inca slot has five progressive jackpots.
Players can easily claim bonuses, make deposits, and withdraw winnings at the casino cashier, which they can access by visiting the casino lobby. Since players can view details of their financial transactions and gaming history whenever they please, they can rest assured that the gaming environment at True Blue Casino is truly fair, safe, and transparent.
Players can use the following methods to instantly load their accounts with funds:
Players can use the following methods to make instant withdrawals from their gaming accounts:
The online casino also offers Wire Transfer as a withdrawal option, but Wire Transfer withdrawals take anywhere between 5 and 10 banking days.
The online casino places all payout requests in pending state for 48 hours. During this time, it requests players to send copies of relevant documents such as fronts/backs of credit cards with the middle digits of the card number and the CVV number blacked out, the latest utility bills, and government-issued photo ID.
The online casino approves or denies payout requests after the pending period. If True Blue Casino approves payout requests, it will send the winnings to players’ personal accounts. The exact time taken for the funds to reach players depends on several factors, including country of residence, chosen currency, and preferred payout method.
The customer support system at True Blue Casino includes a Frequently Asked Questions (FAQ) page, which contains answers to commonly asked player queries. The information on the FAQ page is sufficient to help new players to get started at the online casino. If players still need help, they can get in touch with a trained and qualified customer support representative at any time of the day or night.
The online casino offers 24/7 customer support through the following methods:
Email – Players can email their questions, doubts, problems, and feedback to the online casino and expect a quick, courteous, and personalized response.
Telephone – Toll-free telephone lines are available for Australian online casino players.
Live Chat – Players who want to instantly connect with a customer support agent should click on the Live Chat option to open the live chat window.
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